Service Philosophy

800X200

Service Philosophy: Concentration,Profession,Exclusive,Save worry,Save time,Save money.

Service Aim

Service Aim: Establish long-term cooperative relationship and provide 100% satisfactory service.

Service Policies

1. Warranty: 13 months from the date of shipment, or 12 months from the date of successful installation and acceptance.

2. Gsola agrees to dispatch experienced technicians to customers' Plant to install the equipment. Besides, Gsola recommends and greets the customer dispatch a technical manager and 1~2 equipment operators to Gsola's factory to get the training and inspect equipment personally before shipment.

3. After receiving customers' call, email or fax about machine issues, Gsola will feedback and concludes solution accordingly within 24 hours by call, email or fax, by which, if the issues cannot be solved, Gsola agrees to dispatch one or two experience technicians to customers' Plant to provide service on site.

4. After the warranty expiring, Gsola will still provide lifelong services for the customers.

Service Guide

Any problem, please contact us

  • Service Tel: +86 029-89150751-803
  • Fax: +86 29 89150753 ext. 604
  • E-mail:gsola@gsola.cn
  • QQ:1664457976